Hotel – Resort – Cruise Service Audits

Realizing the best in Staff Performance with AHC Audits

It's more than just mystery shopping.
One of the most essential elements of operations is achieving optimal staff performance. The only successful way to accomplish this is with an assessment based on discreet observations of staff engagements with guests. The AHC methodology is discreet, efficient, and reliable. AHC's incognito audits take a close look at staff in all departments to evaluate personnel performance.

AHC does not stop with the audit! AHC services provides you with direction of how to proceed forward with best practices and solutions that will work for your team. Create a service that will keep the guest returning and returning!

Contact AHC today to learn more about service as well as physical audits.

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AHC recommendations are based on the consultant’s professional opinion and judgment. AHC does not guarantee, as a result of using its services, the securing or retaining of an AAA listing, nor awarding of a specific rating, or the prevention of a decrease in rating with AAA, as those decisions rest solely with AAA